The short version: Your Instagram files are processed entirely in your browser and are never uploaded to our servers. For paid accounts, only your analysis results, whitelist, notes, and audit history are stored in our database to power your account features. We don't sell your data. Ever.
1. Who we are
FindTheSnakes ("we", "us", or "our") is a web-based tool that helps Instagram users identify accounts that are not following them back. We are not affiliated with Instagram or Meta Platforms, Inc.
If you have any questions about this Privacy Policy, you can contact us at [email protected].
2. Information we collect
We collect the minimum information necessary to provide our service:
- Instagram JSON files — Processed entirely in your browser. These files never leave your device and are never uploaded to our servers.
- Email address and password — Collected when you create an account. Your password is securely hashed by Supabase and never stored in plain text.
- Analysis results — For paid monthly subscribers, your follower/following analysis results are saved to power features like audit history and the unfollower log.
- Whitelist data — Accounts you choose to hide from your results, saved to your account.
- Notes — Private notes you add to accounts, saved to your account.
- Payment information — Processed entirely by Stripe. We never see or store your credit card details.
3. How we use your information
- To provide and maintain the FindTheSnakes service
- To authenticate your account and keep it secure
- To save your preferences, whitelist, notes, and audit history
- To process payments through Stripe
- To send account-related emails such as email verification and password resets
- To improve our service based on usage patterns
We do not use your data for advertising. We do not sell your data to third parties. We do not share your data with anyone except the service providers listed below.
4. Third-party services
We use the following third-party services to operate FindTheSnakes:
- Supabase — Database and authentication provider. Your account data is stored on Supabase servers. View their privacy policy at supabase.com/privacy
- Stripe — Payment processing. All payment data is handled by Stripe. View their privacy policy at stripe.com/privacy
- Vercel — Website hosting. View their privacy policy at vercel.com/legal/privacy-policy
5. Data retention
We retain your data for as long as your account is active. If you delete your account, all associated data including your whitelist, notes, audit history, and unfollower log will be permanently deleted from our database.
To request account deletion, contact us at [email protected].
6. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to data portability (export your data)
- The right to withdraw consent at any time
To exercise any of these rights, contact us at [email protected].
7. Cookies
We use minimal cookies necessary for authentication purposes only (to keep you logged in). We do not use tracking cookies or advertising cookies.
8. Children's privacy
FindTheSnakes is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of FindTheSnakes after any changes constitutes your acceptance of the new policy.
10. Contact us
If you have any questions about this Privacy Policy, please contact us at [email protected].